Elite Finish Auto Spa Privacy Policy
Effective September 26, 2026
Who we are
Elite Finish Auto Spa (Elite Finish Ceramic Coatings and Film) operates this website. We are an automotive detailing, paint protection film, ceramic coating and window tinting shop at 3159 Tunnel Hill Road, Seven Valleys, Pennsylvania 17360. You can reach us at 717-804-3858 or lucas@elitefinishautospa.com.
The short version
- We use Google Analytics and Microsoft Clarity to understand how the site is used, and Google advertising tags to measure whether our ads lead to enquiries. These set cookies; you can block them in your browser without breaking the site.
- We do not sell, rent or trade personal information.
- There is no account to create and no newsletter to join.
Information you give us directly
If you call, text or email us, we receive whatever you choose to tell us — typically your name, phone number or email address, your vehicle, and what you are asking about. We use it to answer you, quote the work, schedule it and keep a record of work performed on your vehicle. We keep that information for as long as it is useful for servicing your vehicle and for our own business records, and no longer than the law requires.
If you use a form on this site, you send us what you enter, typically your name, phone number, email address, vehicle, the service you are interested in and any message. The form is provided by HighLevel (LeadConnector), a customer-management platform operated for us by our marketing service provider, and your submission is stored there so we can reply to you and quote and schedule the work.
Text messages
We text you about your quote and appointments only if you ask us to, by ticking the box on the quote form. After you tick it we send one confirmation text, and your consent takes effect only when you reply YES. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help at any time. See our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information collected automatically
This website is hosted by our website platform provider, which keeps standard server logs: the IP address making the request, the page requested, the time, and the browser's user-agent string. These logs exist so the site can be operated and protected from abuse.
Analytics and advertising
We use Google Analytics
to see how visitors find and use this site: which pages are viewed, roughly where visits come from, what device and browser are used, and whether someone contacts us. It sets first-party cookies (named _ga
and _ga_*
).
We use Microsoft Clarity
to understand how the site is used. Clarity records how visitors move, scroll and click on pages (session recordings and heatmaps) and sets cookies such as _clck
and _clsk
. Microsoft's privacy statement applies to that data.
Our tags are managed with Google Tag Manager, and we use Google Ads
tags to measure whether visits from our ads lead to calls or enquiries. Google Ads may set cookies such as _gcl_au
and may use visits to this site to show our ads to you elsewhere (remarketing).
You can opt out of Google Analytics with Google's opt-out browser add-on, manage Google ad personalisation at Google's Ad Settings, block cookies for this site in your browser, or use a content blocker.
Third parties this site contacts
Loading a page makes requests to outside services. Each of those requests necessarily reveals your IP address to that service.
- Google: Analytics, Tag Manager, Ads, Fonts, and, on pages that show them, YouTube videos and Google Maps. Google's privacy policy applies.
- Microsoft Clarity: described above.
- HighLevel (LeadConnector): provides the forms on this site.
We do not control what these services do with the requests they receive. If that concerns you, a content-blocking browser extension will stop most of them.
Children
This site is aimed at people who own vehicles. It is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has sent us personal information, contact us and we will delete it.
Your choices
Most requests are simple: write to lucas@elitefinishautospa.com and ask what we have about you, ask us to correct it, or ask us to delete it. Depending on where you live you may have a formal right to do so. We will honour reasonable requests regardless of whether a particular law obliges us to.
Changes to this policy
If what this site collects or the services it uses change, we will update this page and the effective date above.
Contact
Questions about this policy: lucas@elitefinishautospa.com, 717-804-3858, or 3159 Tunnel Hill Road, Seven Valleys, Pennsylvania 17360.